Cloud Phone System
Make your phone system more mobile or turn your mobile into a phone system
Voicemail
Allow callers to leave a message when you aren't able to pick up the phone
IVR
Create an IVR with clicks not code. Drag and drop to build IVR's with Jet's simple to use interface
Call Recording
Record calls for training and monitoring. Have those call recordings emailed or listen to them directly in the Jet portal
Whisper
Inform your agents what the call is about before they pick up
Jet’s Cloud Phone System Features
Voicemail
Allow callers to leave a message when you aren't able to pick up the phone
IVR
Create an IVR with clicks not code. Drag and drop to build IVR's with Jet's simple to use interface
Call Recording
Record calls for training and monitoring. Have those call recordings emailed or listen to them directly in the Jet portal
Whisper
Inform your agents what the call is about before they pick up
Time of Day Routing
Set business hours so you have the right team on the phone at the right time
Call Queue
Queue callers to manage agents workload and increase the number of calls you can handle. Give callers the option to leave a voicemail and get a call back.
Warm Transfer
Avoid blind transfers, inform your collegues of the call that you are about to transfer to them for a better customer experience
Conferencing
Conference in multiple callers for a simple to use instand audio conference
Time of Day Routing
Set business hours so you have the right team on the phone at the right time
Call Queue
Queue callers to manage agents workload and increase the number of calls you can handle. Give callers the option to leave a voicemail and get a call back.
Warm Transfer
Avoid blind transfers, inform your collegues of the call that you are about to transfer to them for a better customer experience
Conferencing
Conference in multiple callers for a simple to use instand audio conference
Greetings
Record and set greetings to create a better experience for callers
Failover
Set an overflow to take calls in high volume periods when your agents cannot handle all calls
Geographic Routing
Automatically route callers to their nearest location
Ring Groups
Create ring groups to ensure the right people are handling every call
Greetings
Record and set greetings to create a better experience for callers
Failover
Set an overflow to take calls in high volume periods when your agents cannot handle all calls
Geographic Routing
Automatically route callers to their nearest location
Ring Groups
Create ring groups to ensure the right people are handling every call
