Inbound Numbers 1300, 1800 and 13 Business Phone Numbers

Give your business a professional look, national prescence and take advantage of the Jethub platform with Jets inbound numbers. 

UNLOCK ENDLESS CAPABILITY

Why Do Businesses Use Jet Inbound Numbers?

Jet’s inbound numbers provide a professional phone number for your business.

Inbound Numbers can be called nationally, and provide a cost effective way for your customers to call you.

Our inbound numbers are all managed via the Jethub portal, which gives you complete control over your phone numbers, messages, voicemail and reporting.

All inbound and outbounds calls per ext and agent.

Jets 1300, 1800 and 13 numbers work seamlessly with our business phone system. Take calls from your numbers on our softphones on mobile or desktop, then dial customers back on a dedicated business number.

Stand out from the crowd

Phone Words for your Business

Jet’s 1300, 1800 and 13 numbers have the option of being smartnumbers. Often called phone words, these numbers will spell out a business name, making them simple to remember and adding a powerful branding asset to your company. 

Jet’s smartnumber allocation process allows you to choose the best number for your business. 

Jet’s staff will assist you in selecting and purchasing the right smartnumber for your business. We will guide you through the ACMA website and selection process. This will ensure that you maintain full ownership of the number and secure it for the cheapest price. 

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MUST HAVE FEATURES

The basics to cover any business

IVR

IVR

Press ‘1’ for Sales, Press ‘2’ for Customer Service, Press ‘3’ to start automating your calls with an IVR with an inbound number.

An IVR or Auto Attendant as they are often known as can make a small business seem larger and more professional and are vital for large business with staff in different departments. Combined with Call Queues and Ring Groups – IVRs are one of the most efficient ways a business can automate and prioritise inbound calls. The Call Whisper function can tell the operator what IVR option the caller selected before the call is put through.

Call Queue

Call Waiting

Manage a second caller on your phone.

This will work on any device that has the capability of handling two concurrent lines. This includes desk telephones and mobile phones. During the initial call a second inbound call can be heard ringing. Depending on the device you can put the first call on hold while you answer the second call, hang up the first call to take the second call and even merge the calls to speak to both parties. Jet supports all options. The exact functionality is dependent on the phone hardware being used.

Ring Groups

Calls to a particular Jet business number can be shared amongst multiple staff or agents.

There are two common types of Call Groups or Rings groups – Sequential and Simultaneous . Sequential Ringing is where a staff extension is dialed first and if not answered in the required time a second number is then dialed. Any number of extensions can be added into a Sequential Ring Group. Simultaneous Ring Groups allow a predefined list of extension numbers to ring at the same time when that group is called.

Unified Messaging

Collect your voicemails away from your desk phone.
You no longer need to get back to your desk phone to check and listen to voicemails. Besides your ability to take and make calls from your Jet App on your mobile or laptop while away from your desk all voicemails can be either emailed to you or found within your Jet Hub portal.

THE COOL STUFF

Jet stands out from the crowd

Call Recording

record your choice of inbound and outbound calls across any extension, call queue, inbound numbers and outbound calls.
The most powerful and fully integrated call recording platform for business phones and call centres. Use Jet’s ‘Drop and Drag’ interface within your Jet Hub interface to build recording capability anywhere within your Jet telephone system. To find out more click on her.

Jet Hub

This is the heartbeat of your Jet Telephone Network. Control and order all your inbound numbers, outbound and business phone system

Add and change Ring groups, call queues, call flows, messages, recording and IVRs with a click of a button. No coding, no programmers or IT resources. Set up business telephony system within minutes.

Call Flow Builder

Manage the way calls move between staff, departments, buildings, cities, states, countries and times. You are in total control.

Call flow builder is one off the most important features with Jet Hub and allows you to build via your own visual interface the most customer centric communication paths.

Reporting

What marketing is driving each inbound call, every agent and staff member, every mobile phone accounted for and all outbound calls. 100% visibility of your business.
Jet is famous for its inbound call tracking, but it has now extended this online reporting capability to business phone and call centre products.

Frequently Asked Questions

Yes, Jet will port across your existing phone numbers so that you don’t have to change them. You can also take advantage of Jet’s porting expertise and know how. 

Yes, Jet keeps a stock of 1300 and 1800 numbers for you to choose from. Jet’s support team will assist you in choosing the best number for your business.

Jet can also assist you in choosing a phone word number that spells our your business name. We will ensure that your selected number is registered to and owned by your businesses. 

Standard setup can take as little as a couple of hours. Since our system is 100% cloud based we can configure your account and get your number working quickly

Jet’s voice network provides HD quality calls. All telephony infrastructure and connections are held locally here in Aus to ensure the fastest connection and no lag. Our softphone applications come standard with call logging to diagnose slow internet connections or poor reception.
Jet’s customer support team is 100% Australian based with expert knowledge of the Jet phone system and Australian telephony. Jet also offers a comprehensive help centre with video training modules on how to use Jet’s systems.

Jet’s inbound numbers can be diverted to your existing phone system or your mobile phone. However, for the best experience, and most features, We recommend using Jet’s Business Phone System

Jet provides our services on month to month contracts. There are no lock in periods or minimum terms. We are confident that once you start using Jet and experience the difference you won’t want to change.

Australia’s Inbound Numbers Network