Nothing leaves the building untracked
Most businesses record the phone system and lose everything that happens on mobiles. Jet Call Vault covers the lot — the desk phones, the sales team's mobiles, the after-hours voicemail and the text messages in between.
Call recording
Every inbound and outbound call across all your Jet telephony services, recorded live and stored automatically.
AI transcripts
Full searchable transcripts with an AI summary and sentiment score on every conversation, ready minutes after hang-up.
Text messages
Every SMS sent and received on your business numbers and company mobiles, threaded against the same customer record.
Voicemail
Voicemails captured and transcribed the same way as calls, so missed enquiries are searchable instead of sitting in a mailbox.
One record per customer, whatever channel they used
Recordings, transcripts, texts and voicemails land in the same Jet Hub reporting you already use for Call Tracking. Search a phrase and get the moment it was said. Filter by number, team, campaign or sentiment.
A complete record is worth more than a recording
Marketing sees the whole enquiry
Calls, texts and voicemails all attributed back to the campaign that drove them, so spend decisions use every enquiry rather than the ones that happened to come through the switchboard.
Managers coach from evidence
Read the summary in ten seconds instead of listening to a twelve-minute call. Sentiment scoring surfaces the conversations worth reviewing.
The business keeps its history
When a staff member leaves, the conversations stay. Every record is held for a minimum of 7 years and stays searchable in Jet Hub.
Built for businesses that live on the phone
If your enquiries, bookings and commitments happen in conversation rather than in a form, Jet Call Vault gives you the record of what was actually said.
Law firms
Instructions given over the phone, confirmed by text, kept on file for a minimum of 7 years and searchable by matter or client number.
Finance and insurance
Advice calls, disclosures and client authorisations recorded and transcribed across the office phones and the brokers' mobiles alike.
Car dealerships
Test-drive enquiries arrive on the switchboard and on salespeople's mobiles. Attribute both back to the campaign, and hear how the lead was handled.
Veterinary clinics
After-hours voicemails and appointment texts captured with the calls, so nothing about an animal's care sits unread in a mailbox.
Medical practices
Every booking, result callback and reschedule held in one record, with transcripts to check what a patient was told and when.
Any business where the phone is the front door — trades, real estate, home services, education.
Talk it through on 1300 10 13 10Held for a minimum of 7 years, accessible the whole time
Recordings, transcripts, texts and voicemails are retained for at least 7 years and stay searchable in Jet Hub for the life of the account. No archive requests, no export fees.
Add Jet Call Vault to your account
$500 a month, flat, across your Jet telephony services. Talk to your account manager or the local support team on 1300 10 13 10.