Local numbers, 1300 and 1800 numbers with a full cloud PBX — IVR menus, geographic routing, call queuing, and a drag-and-drop callflow builder. Desk phones, softphones and mobile app included. From $25/month per user.
Legacy PBX hardware locks you in — expensive to change, impossible to manage remotely, and invisible to your business. Jet Business Phone replaces it entirely with a cloud system your team can use from any device, anywhere.
Expensive on-site hardware, no remote visibility, rigid routing, and a service call every time you need a change.
Cloud PBX with full call reporting, IVR menus, geographic routing, and callflow changes you make yourself in minutes.
Setup
Pick local geographic numbers, 1300 or 1800 numbers — or port your existing numbers across at no charge.
Use the drag-and-drop callflow builder to set up IVR menus, geographic routing, queues, and greetings.
Add users, assign extensions, configure desk phones or softphones — all from the Jet Hub portal.
Your team starts taking calls. Full reporting, recording, and real-time visibility from day one.
Features
Drag-and-drop to build any call routing scenario — IVR menus, time-based routing, geographic routing and more. Make changes yourself in minutes, no IT required.
Interactive voice response menus let callers self-select — "Press 1 for Sales, Press 2 for Support." Multi-level menus, custom greetings, and business hours rules all included.
Route inbound calls to the right office automatically, based on the caller's geographic location. Ideal for businesses with multiple locations across Australia.
Ask callers to enter their postcode and route them to the nearest branch automatically — a seamless experience that eliminates manual transfers and reduces handle time.
Keep callers in a queue with hold music and position announcements when your team is busy. Set overflow rules, maximum wait times, and callback options.
See all call activity in real-time — inbound volumes, answer rates, wait times, agent performance, and missed calls. Export for analysis or compliance at any time.
Choose from local geographic numbers (02, 03, 07, 08), national 1300 numbers, or free-to-caller 1800 numbers. Port your existing numbers at no charge.
Record calls automatically for compliance, training, and quality assurance. Recordings are stored securely in the cloud and accessible from your portal at any time.
Customers
"We initially switched over to Jet based on cost. We however found their product and service to be excellent. The management platform is extremely powerful and gives us great control over our routing and reporting."
"The callflow builder is a game changer. We can update our IVR menus and routing instantly without waiting on a telco. Having geographic routing send callers to their nearest branch has lifted our answer rates significantly."
"Jet Hub has made working from home completely seamless. Our team uses a mix of desk phones in the office and the softphone at home — the experience is identical and reporting covers everything."
Pricing
Join thousands of Australian businesses on the Jet platform. Local, 1300 and 1800 numbers with full PBX features — from $25/month per user, no contracts.
