Inbound Numbers

A number that works as hard as your business does.

1300, 13, and 1800 numbers that route smarter, track better, and scale with you.

Your inbound number is often the first thing a customer sees. With Jet Interactive, it's also one of the most powerful tools in your phone system. Get a 1300, 13, or 1800 number and combine it with intelligent routing, call tracking, and reporting — so every call that comes in is handled the right way and accounted for.

Choose the right number for your business

1300

Callers pay a local rate from anywhere in Australia. You cover the rest. Ideal for businesses that want a single national contact number without putting the full cost on the customer.

  • National reach, local feel
  • Caller pays local rate, business pays the balance
  • Available as standard or smartnumber
13

Six-digit numbers that are easy to remember and immediately recognisable as national business lines. Premium presence, high recall.

  • Highly memorable format
  • Strong brand credibility
  • Suits businesses with high inbound call volumes
1800

Completely free for callers from standard landlines. Ideal for customer service lines, support teams, and any business where removing call barriers matters.

  • Caller pays nothing from standard landlines
  • Encourages more inbound contact
  • Well-suited to support, complaints, and service lines

What You Can Do With Your Number

Intelligent routing

Combine your inbound number with geographic, postcode, or time-of-day routing so every caller reaches the right team automatically.

Call tracking

Assign unique numbers to campaigns, channels, or ad placements and see exactly where your calls are coming from.

Reporting and analytics

Track call volumes, missed calls, peak times, and performance across your inbound number portfolio.

IVR integration

Add a call menu to your inbound number for a professional, self-service caller experience.

Overflow and failover

Configure backup routing so calls are always handled, even during outages or peak periods.

Get a 1300, 13, or 1800 number for your business.

Talk to our team about inbound numbers, routing, and pricing.