A 1300 number in Australia costs between $3 and $27.50 a month in access fees, plus a per-minute charge for the calls you receive that ranges from 3c to 45c depending on the provider and whether you answer on a landline or a mobile. The cheapest published offer is Jet Interactive's 1300 3×3 plan at $3 a month plus 3c a minute, with no setup fee and no lock-in contract; most other providers charge $5 to $12 a month on their entry plans and 10c to 30c a minute for calls answered on a mobile.
Updated November 2026. All prices AUD ex GST. Competitor prices were retrieved from each provider's public pricing page on 29 October 2026 and are linked in the comparison table below.
What you actually pay for with a 1300 number
A 1300 number is a virtual inbound number. It does not come with a phone line; it routes calls to an answer point you nominate, such as a mobile, an office landline, a VoIP phone system or an app. Because of that, the bill has up to four parts.
| Cost component | Typical range (Nov 2026) | What it covers |
|---|---|---|
| Setup or connection fee | $0 to $99 once-off | Activating the number on the provider's network. Jet, Business 1300 (Mid and Pro plans) and Ozetel publish no setup fee on their standard plans; Alltel charges $20 to $30; Telstra charges $99. |
| Monthly access fee | $3 to $27.50 per number | Keeping the number live and connected. Some plans bundle a call allowance into this fee. |
| Per-minute call charges (you pay these, not the caller) | 3c to 45c per minute | Charged on calls you receive. Most providers charge more when the call is answered on a mobile than on a landline, and some also vary the rate by where the caller is. Jet charges one flat rate whatever the answer point. |
| Number purchase (smartnumbers only) | $250 to $20,000 once-off | Only if you want a memorable pattern or phoneword such as 1300 FLIGHT. Bought through the ACMA numbering system, then connected by a provider. Standard numbers from your provider's pool are free. |
Per-minute rates by answer point
The per-minute rate is where the real differences sit. Here is what the providers compared below charge for an inbound 1300 call on their entry plans, by where the call is answered.
| Provider (entry plan) | Answered on landline | Answered on mobile | Answered on VoIP / app |
|---|---|---|---|
| Jet Interactive (1300 3×3) | 3c / min | 3c / min | 3c / min |
| Business 1300 (Starter) | 15c / min | 30c / min | 15c / min (landline rate) |
| Alltel (1300 Starter) | 19.5c / min | 28.5c / min | 19.5c / min (landline rate) |
| Ozetel (1300 Number) | 10c / min | 18c / min | 6c / min (Ozetel PBX) |
| Telstra (Priority 1300) | Local callers free for 15 min, then 9c to 27c / min by distance; 19c / min from mobile callers | 45c / min | As landline |
Business 1300 and Alltel publish landline and mobile rates only; a VoIP answer point is normally billed at the landline rate. Sources and retrieval dates are in the provider comparison table.
Worked example: a business taking 50 to 100 calls a month
Take a trade, clinic or small agency that receives 50 to 100 calls a month on its 1300 number, answers them on a mobile, and averages three minutes a call. That is 150 to 300 inbound minutes. Here is the monthly bill on each provider's entry plan, with setup fees excluded.
| Provider and plan | 50 calls (150 min) | 100 calls (300 min) | How it is calculated |
|---|---|---|---|
| Jet 1300 3×3 | $7.50 | $12.00 | $3 + 3c × minutes |
| Jet Standard inbound number | $19.00 | $28.00 | $10 + 6c × minutes |
| Jet Unlimited inbound number | $20.00 | $20.00 | Flat $20, unlimited inbound |
| Business 1300 Starter | $50.00 | $95.00 | $5 + 30c × minutes (mobile) |
| Business 1300 Business Lite | $25.00 | $55.00 | $15 incl. $20 of calls, then 20c × minutes (mobile) |
| Alltel 1300 Starter | $47.75 | $90.50 | $5 + 28.5c × minutes (mobile) |
| Alltel 1300 Plus | $41.15 | $76.40 | $20 incl. 60 min, then 23.5c × minutes (mobile) |
| Ozetel 1300 Number | $39.00 | $66.00 | $12 + 18c × minutes (mobile) |
| Telstra Priority 1300 | $95.00 | $162.50 | $27.50 + 45c × minutes (mobile answer point) |
Answering on a landline or VoIP phone instead of a mobile roughly halves the call component for Business 1300, Alltel, Ozetel and Telstra. It makes no difference at Jet, where the inbound rate is the same to any Australian landline, mobile or app. At this volume the Jet 3×3 offer is the cheapest option by a wide margin, and the Jet unlimited plan at $20 becomes the better choice once you pass about 570 minutes a month.
The 3×3 offer has a three-month minimum term, so the least you can spend is $9 plus calls. After that it is month to month, as all Jet plans are.
1300 number provider comparison (prices retrieved 29 October 2026)
These are the published prices for each provider's standard 1300 plans. Every figure links to the page it came from. Prices change, so check the source before you buy.
| Provider | Plan | Monthly | Setup | Per min, landline | Per min, mobile | Term | Source |
|---|---|---|---|---|---|---|---|
| Jet Interactive | 1300 3×3 offer | $3 | $0 | 3c | 3c | 3-month minimum, then month to month | jetinteractive.com.au |
| Jet Interactive | 1300 5×5 offer (includes call recording and AI summaries) | $5 | $0 | 5c | 5c | 3-month minimum, then month to month | jetinteractive.com.au |
| Jet Interactive | Standard 1300, 1800, local or virtual mobile number | $10 | $0 | 6c | 6c | Month to month | jetinteractive.com.au |
| Jet Interactive | Unlimited inbound number | $20 | $0 | Unlimited | Unlimited | Month to month | jetinteractive.com.au |
| Business 1300 | Starter | $5 | Not published | 15c | 30c | 1-month minimum | business1300.com.au, retrieved 29 Oct 2026 |
| Business 1300 | Business Lite ($20 of calls included) | $15 | $19 | 10c | 20c | 1-month minimum | Business 1300 CIS (PDF), retrieved 29 Oct 2026 |
| Business 1300 | Business Mid ($40 of calls included) | $30 | $0 | 8c | 16c | 1-month minimum | Business 1300 CIS, as above |
| Alltel | 1300 Starter | $5 ($4 if billed annually) | $20 | 19.5c | 28.5c | No contract | alltel.com.au, retrieved 29 Oct 2026 |
| Alltel | 1300 Plus (60 min included) | $20 | $30 | 14.5c | 23.5c | No contract | alltel.com.au, as above |
| Alltel | 1300 Pro (100 min included) | $30 | $30 | 9.5c | 18.5c | No contract | alltel.com.au, as above |
| Ozetel | 1300 Number | $12 | Not published | 10c (6c to an Ozetel PBX) | 18c | No contract, prepaid | ozetel.com.au, retrieved 29 Oct 2026 |
| Telstra | Priority 1300 | $27.50 | $99 | Local callers free for first 15 min, then 12c day / 9c off-peak; up to 27c national; 19c from mobile callers | 45c | 12-month minimum ($429 minimum cost) | Telstra CIS, retrieved 29 Oct 2026 |
All prices ex GST as published by each provider. Business 1300 and Alltel bill per second; Jet bills in one-minute increments. Business 1300's Starter setup fee is not stated on its plan page; its Critical Information Summary lists $19 setup on Business Lite and $0 on Mid and Pro. "Not published" means the figure did not appear on the cited page on the retrieval date. Jet's full terms are in the 1300 & 1800 Numbers Critical Information Summary (PDF).
Optional extras and what they cost
Entry plans usually cover simple call forwarding. Routing features are where the quotes diverge. At Jet, add-ons are flat monthly fees: call recording with AI call summaries is $10 a month per number (included on the 5×5 offer), an IVR menu is $25 a month per account, and call queues, geographic routing and postcode routing are $50 a month per account each. CRM sync to Salesforce or HubSpot is $40 a month. Alltel prices its Business Intro, IVR and voice-to-email add-ons at $15 a month each on the Starter plan and includes them from the Plus plan up; Business 1300 includes IVR, geographic routing and call recording from its Business Lite plan.
If you want a memorable number, the ACMA sells smartnumbers through its numbering system at fixed allocation charges: $250 for a standard 1300 smartnumber, $750 for Silver, $1,500 for Opal, $4,500 for Gold, $8,000 for Diamond and $20,000 for Platinum, plus a one-off registration charge (ACMA, retrieved 29 October 2026). You then ask a provider to connect a service to it. Six-digit 13 numbers are a different product: they cost more to buy and attract a substantial annual numbering charge, which is why almost every small business chooses a ten-digit 1300 number instead.
1300 vs 1800: which costs less?
The two numbers route identically. The difference is who pays for the call. A call to a 1300 number costs the caller the price of a local call from a landline, and is usually included in a mobile plan's call allowance, so the cost is shared between caller and business. A call to an 1800 number is free for the caller, so the business carries the whole cost.
That shows up in the price lists. At Telstra, Priority 1300 and Freecall 1800 both cost $27.50 a month, but 1800 local calls are billed from the first minute (15c a minute for the first 10 minutes, capped at 35c, then 12c) where 1300 local calls are free for the first 15 minutes. At Ozetel the two products are priced the same at $12 a month with the same per-minute rates. At Jet a standard 1300 or 1800 number is $10 a month plus 6c a minute either way; the $3 and $5 offers apply to 1300 numbers only.
Choose 1800 when you are asking the public to call you and want to remove every barrier, for example a helpline or a not-for-profit. Choose 1300 for the usual business sales and service line; it is the cheaper of the two for the business and it still reads as a national number.
How to get the cheapest 1300 number
- Pick the plan on total monthly cost, not the access fee. A $5 plan with 30c-a-minute calls answered on a mobile costs more than a $20 unlimited plan once you pass about 50 minutes a month, which is roughly 17 three-minute calls.
- Check the mobile rate. Most providers charge double for calls answered on a mobile. If your team answers on their phones, that rate is the one that matters.
- Avoid setup fees and contracts. Month-to-month plans with free activation and free porting let you switch if your volumes change.
- Take a standard number unless the phoneword pays for itself. Standard 1300 numbers are free from the provider's pool.
Jet's 1300 3×3 offer meets all four: $3 a month, 3c a minute to any landline, mobile or app, no setup fee, free porting, and month to month after a three-month minimum. You can activate a 1300 number online in a few minutes. If you want a business number that shows as a mobile rather than a 1300, see our guide to getting a business number on your personal mobile.
Frequently asked questions
How much does a 1300 number cost per month in Australia?
Published monthly access fees for a 1300 number range from $3 (Jet Interactive's 1300 3×3 offer) to $27.50 (Telstra Priority 1300), with most providers' entry plans at $5 to $12 a month. On top of the access fee you pay a per-minute rate for the calls you receive, from 3c a minute at Jet to 45c a minute for calls answered on a mobile at Telstra.
Do I pay for incoming calls to my 1300 number?
Yes. The caller pays the cost of a local call (often nothing on a mobile plan) and the business pays a per-minute rate for the rest of the call. That rate depends on your provider and plan, and at most providers it is higher when the call is answered on a mobile. Jet charges 3c to 6c a minute to any answer point, or $20 a month for unlimited inbound calls.
Is a 1300 number free to call?
No. A 1300 number is a local-rate number: callers on a landline pay the cost of a local call wherever they are in Australia, and most mobile plans include 1300 calls in their call allowance. If you want callers to pay nothing at all, you need an 1800 number, which costs the business more per call.
What is the cheapest 1300 number in Australia?
Of the providers compared on this page, the cheapest published 1300 number is Jet Interactive's 1300 3×3 offer: $3 a month plus 3c a minute, with no setup fee and free porting. The next cheapest entry plans are Business 1300 Starter and Alltel 1300 Starter at $5 a month, but their per-minute rates of 15c to 30c mean they cost more once you take more than a handful of calls.
Are there setup fees for a 1300 number?
It depends on the provider. Jet, Business 1300 (Mid and Pro plans) and Ozetel publish no setup fee on their standard 1300 plans. Alltel charges a $20 to $30 once-off setup fee, and Telstra charges a $99 connection fee on Priority 1300. Porting an existing 1300 number to Jet is free; a $50 fee applies if you later port the number out.
Can I keep my 1300 number if I switch providers?
Yes. 1300 numbers are portable between Australian carriers. You give the new provider your current account details and they arrange the port, which usually takes a few business days and causes no downtime. Jet ports numbers in at no charge.
Can I answer 1300 calls on my mobile?
Yes. A 1300 number routes to any answer point you choose, including a mobile, and you can change the destination or set time-of-day routing in the provider's portal. Check the mobile per-minute rate before you sign up, because at most providers it is roughly double the landline rate. Jet charges the same rate whether a call is answered on a mobile, a landline or the Jet app.
How is a 1300 number different from an 1800 number in cost?
Both numbers route the same way and usually carry the same monthly fee. With a 1300 number the caller pays a local call rate and the business pays the per-minute balance. With an 1800 number the caller pays nothing and the business pays the whole call, so 1800 per-minute rates are typically billed from the first second and can be slightly higher.