Inbound Numbers
1300, 1800, local geographic and mobile numbers — activated in minutes or ported across, with smart routing built in. The right number for every campaign, every region and every team.
Every Australian Number Type, One Platform
- Numbers provisioned and managed directly on Jet's own carrier-grade telco network
- No reselling, no middle layer between you and the carrier
- One 1300 line or hundreds of local numbers — every number lives in the same platform
- Same routing, reporting and call tracking tools on every number
- Fast activation, transparent AUD billing and Australian-based support
1300 vs 1800 vs Local: Which Number Do You Need?
- Each number type sends a different signal to callers and carries its own cost structure
- 1300 numbers — one memorable national number; the caller pays a local call rate and you cover the rest
- 1800 numbers — completely free for the caller; removes every barrier for support hotlines and high-value lead generation
- Local geographic numbers — area-code numbers (02, 03, 07, 08) for a genuine local presence, wherever your team actually sits
- Mobile numbers — dedicated 04 numbers for SMS-driven campaigns and customers who expect a mobile
Smart Routing on Every Number
- Every Jet number routes dynamically on the rules you set — calls always land in the right place
- Route by time of day and day of week for after-hours and weekend handling
- Route by caller location for state or region-based teams
- Overflow to a second destination, queue or voicemail when a line is busy
- Layer an IVR menu over any number to qualify callers before they connect
- Forward to landlines, mobiles, SIP, softphones or your Jet Cloud Mobile app
Use Them as Call Tracking Numbers
- Any Jet inbound number can double as a call tracking number
- Assign different numbers to campaigns, channels or landing pages
- See exactly which marketing activity generates calls — and which calls turn into customers
- Dynamic number insertion attributes calls back to the keyword, ad or source that drove them
- Push call data into your CRM and analytics tools
Instant Activation or Seamless Porting
- New 1300, 1800 and local numbers activated and routing within minutes
- Launch a campaign without waiting on provisioning
- We manage porting of your existing inbound numbers onto the Jet network
- Minimal disruption — you never lose the number your customers already know
- Either way, one national presence under a single provider
Pricing
1300 and 1800 Number Pricing
A 1300 or 1800 number from Jet costs $10 a month plus 6c a minute for inbound calls, or $3 a month plus 3c a minute on the 1300 3×3 offer. An unlimited-inbound number is $20 a month. Prices are in AUD ex GST, month to month with no lock-in contract, and you can activate online in minutes or port an existing number free. Updated October 2026.
| Plan | Monthly | Inbound rate | Notes |
|---|---|---|---|
| Standard 1300, 1800, local or virtual mobile number | $10 / month | 6c per minute inbound | |
| 1300 3×3 special offer | $3 / month | 3c per minute inbound | 3-month minimum |
| 1300 5×5 special offer | $5 / month | 5c per minute inbound | Includes call recording and AI summaries; 3-month minimum |
| Unlimited — one 1300, local or virtual number | $20 / month | Unlimited inbound |
Optional add-ons
| Add-on | Price |
|---|---|
| Call recording and AI summaries | $10 / month per number |
| IVR / auto-attendant | $25 / month per account |
| Geographic routing | $50 / month per account |
| Postcode routing | $50 / month per account |
| Call queue | $50 / month per account |
| CRM Sync (Salesforce, HubSpot) | $40 / month per account |
All prices AUD ex GST. Outbound calls from these numbers are 6c per minute. Full detail and every other Jet product is on the pricing page. Read the 1300 & 1800 Numbers Critical Information Summary (PDF). For a full cost breakdown, a worked example and a provider comparison, read How much does a 1300 number cost in Australia? or compare Jet with Alltel, Business 1300, Ozetel and Telstra side by side.
Get the Right Numbers Working for You
1300, 1800, local and mobile inbound numbers with smart routing and call tracking built in.