Keep international staff connected to your Australian operations without the complexity or cost of legacy telephony.
More Australian businesses are running teams offshore — whether that's in the Philippines, India, or elsewhere. Jet Interactive makes it straightforward to connect international staff to the same phone system your local team uses, with the same features, the same visibility, and without international call costs blowing out your overheads.
International staff use the same softphone app as your local team. They make and receive calls on Australian numbers as if they're sitting in the office.
Calls can be routed to or from international team members just like any other extension. Transfers, holds, and queues all work the same way.
Cloud-based calling over internet means you're not paying international termination rates for every call between your local and offshore teams.
Reporting covers all extensions regardless of location. Managers in Australia can see what international team members are handling.
Record calls made by international staff for QA, training, and compliance — the same way you would for local employees.
Customers calling your Australian number reach your best-available team member — whether they're in Sydney or Manila — without knowing the difference.
Talk to our team about phone systems for distributed workforces.
