Feature
Business Phone System
A complete cloud phone system for your whole business — call flows, IVR menus, queues, voicemail and hold music, running on softphone apps and desk phones. No on-prem hardware, all managed in Jet HUB on our own Australian network.
A Hosted PBX Without the Hardware
- A fully hosted PBX — the routing, lines and extensions that lived in your comms room now run in the cloud
- No physical PBX to buy, patch or maintain, and no ISDN service to manage
- Calls carried over Jet Interactive's own telco network — one Australian provider for the platform and the calls
- Not tied to one office: softphone app, desk handset or mobile
- The system behaves the same way wherever your staff are connected
Everything You Need to Answer the Phone
- Call flows that route inbound calls by time of day, department or caller selection
- IVR menus to greet callers and point them to the right team
- Call queues with hold music and announcements so callers aren't dropped at busy times
- Voicemail with email and notification delivery so messages aren't missed
- Custom greetings, hold music and after-hours messages
- Extensions, hunt groups and ring strategies across your team
Softphone Apps and Desk Phones
- Jet softphone app on desktop and mobile — business calls anywhere with an internet connection
- Pair compatible IP desk phones for staff who prefer a traditional handset
- Same extensions, call flows and voicemail in the office, at home or on the road
- Adding a new starter is creating a user — no cabling, no new line to buy
Built for Multi-Site and Growing Teams
- One office or a dozen sites across the country — everyone sits on one phone system
- Transfer calls between locations as easily as between desks
- Present a consistent business number with identical call handling at every site
- No fixed line count to grow out of, no expensive hardware PBX upgrade
- Add users and numbers as you need them — remove them just as easily
Managed End-to-End in Jet HUB
- Build and edit call flows, IVR menus and queues from Jet HUB, our online portal
- Record greetings, add or move users and reassign numbers — all in one place
- Changes take effect straight away
- Australian-owned, running our own network since 2006
- Platform and calls supported together — local support, billing in AUD
Move Your Phones to the Cloud
One Australian-owned phone system for your whole team — no on-prem hardware, fully managed in Jet HUB.