Looking for a RingCentral, 3CX or Microsoft Teams Phone alternative in Australia? Jet Interactive's Business Phone is $25 per user per month, ex GST, with calls and SMS to Australian landlines and mobiles included under a fair use policy, a local number per user, mobile and desktop apps, no setup fee and no lock-in, on Jet's own Australian carrier network. RingCentral's Australian Essentials plan is $25.99 per user per month ($22.99 annually) with 250 outbound minutes, and recording and IVR start at $55.99. 3CX is a PBX licence sold per system per year ($485 to $925 for 8 simultaneous calls) with hosting, SIP trunk, numbers and calls bought separately. Microsoft Teams Phone Standard is AU$15 per user per month paid yearly on top of a Teams licence, with Australian calling from AU$32.90. The comparisons below put each provider next to Jet on the fifteen things that decide the bill.

Updated November 2026. All prices AUD ex GST. Competitor figures were retrieved on 29 October 2026 from the pages listed under Sources. See Jet Business Phone for the full feature set and the pricing page for every add-on.

Business phone providers at a glance

ProviderPer-user price (ex GST)How it is soldCalls includedLock-inComparison
Jet Interactive$25 per user (Calls Included)Per user, month to monthAustralian calls and SMS included (fair use)No lock-in, 1-month minimumjetinteractive.com.au
RingCentral$25.99 to $84.99 monthly; $22.99 to $74.99 annuallyPer user, monthly or annualUnlimited inbound; 250 to 2,000 outbound minutes per userMonthly or annual planJet vs RingCentral
3CXNo per-user price; $485 to $925 a year per system at 8 simultaneous callsPer system per year, plus hostingNone; bring your own SIP trunkAnnual licenceJet vs 3CX
Microsoft Teams PhoneAU$15 to AU$50.90, plus a Teams licence from AU$10.50Per user, Microsoft 365 add-onNone on Standard; 1,200 minutes on the AU$32.90 planAnnual subscription, auto-renewsJet vs Microsoft Teams Phone

Jet prices are from jetinteractive.com.au/pricing, the hardware page and the Business Phone Pricing and Critical Information Summary (PDF), version October 2026. Included calls and texts are for normal business use and subject to Jet's Fair Use Policy. Charged calls are billed in one-minute increments with a two-minute minimum. 13/1300, international and diverted calls are not included. Competitor ranges span each provider's published Australian plans; the per-provider pages break them out plan by plan with the fine print.

The row no competitor has: staff on their own phones. Every system here has a mobile app for a desk extension. Jet also sells Cloud Mobile, a real Australian mobile number that lives in an app on the staff member's own phone at $35 per user per month, on the same account and bill as Business Phone users. Sales reps, tradespeople and part-time staff get a business mobile number callers can text, without a company handset or a second SIM, and the number stays with the business when they leave. Mix Business Phone and Cloud Mobile users freely; see how a business number on a personal mobile works.

What a 5-user and a 10-user office pays a month

Entry plans with calls as the plan includes them, billed monthly where offered. Add-ons, desk phones and setup excluded. Where a provider does not include numbers or calls, the line says what is still to add.

Plan5 users a month10 users a monthHow it is calculated
Jet Business Phone, Calls Included Plan$125.00$250.00$25 × users; Australian calls and SMS included
RingCentral RingEX Essentials, monthly billing$129.95$259.90$25.99 × users; 250 outbound minutes each, then overage
3CX Pro, 8 simultaneous calls, hosted by 3CX$92.50 + trunk and calls$92.50 + trunk and calls($635 + $475) ÷ 12; one licence covers up to 40 users; SIP trunk, numbers and call charges extra
Teams Phone with domestic calling + Microsoft 365 Business Basic$217.00$434.00(AU$32.90 + AU$10.50) × users; 1,200 outbound minutes each

Pick a comparison

How we compare

Every comparison uses the same fifteen criteria: per-user price, how it is sold, calls included, minimum users, contract or lock-in, setup fee, Australian number, softphone apps, desk phone requirement, call recording, IVR, call queues, CRM integration, Australian support and hosting. Jet's side of every table comes from the same published price list, so it reads identically on every page. Competitor figures are only ever the ones the provider publishes on its own Australian page, cited with the page and the date we read it. Where a provider does not publish something, we say so rather than guess.

Frequently asked questions

Which business phone system is cheapest for a small business in Australia?

For an office of 5 that needs to ring Australian numbers, on published entry pricing: Jet $125 a month with calls included; RingCentral Essentials $129.95 on monthly billing with 250 outbound minutes per user; Microsoft Teams Phone with domestic calling plus a Microsoft 365 Business Basic licence about $217; 3CX about $92.50 a month for a hosted Pro licence that covers up to 40 users, before the SIP trunk, numbers and calls you buy elsewhere. Add recording, IVR and queues and the gaps change, so compare the full table for the features you need.

What should I compare when choosing a business phone provider?

Fifteen things: the per-user price and how it is sold (per user, per system or as a Microsoft 365 add-on), what calls are included, minimum users, contract or lock-in, setup fee, whether an Australian number is included, softphone apps, whether a desk phone is required, and whether call recording, IVR, call queues, CRM integration, Australian support and local hosting are included, add-ons or not offered. The calls and the add-ons usually matter more than the headline per-user price.

Can I move my business numbers between providers?

Yes. Australian local, 1300 and 1800 numbers are portable between carriers. The new provider arranges the port, which usually takes a few business days with no downtime. Jet ports numbers in free and charges $50 to port out; check your current provider's term before you cancel.

Are these comparisons up to date?

Each competitor figure carries the page it came from and the date it was retrieved. Prices change, so check the source before you buy. If you find something out of date, contact us and we will correct it.

Sources

  1. RingCentral: RingCentral Australia plans and pricing (RingEX): https://www.ringcentral.com/au/en/office/plansandpricing.html, retrieved 29 October 2026.
  2. 3CX: 3CX full pricelist per year (AUD): https://www.3cx.com/ordering/pricing/pricelist/, retrieved 29 October 2026.
  3. 3CX: 3CX pricing calculator (AUD): https://www.3cx.com/ordering/pricing/, retrieved 29 October 2026.
  4. 3CX: 3CX features list by edition: https://www.3cx.com/ordering/pricing/features/, retrieved 29 October 2026.
  5. 3CX: 3CX hosted PBX (bring your own SIP trunk, 12-month hosting): https://www.3cx.com/pbx/hosted/, retrieved 29 October 2026.
  6. 3CX: 3CX 4SC Free Basic edition (self-hosted only): https://www.3cx.com/phone-system/free-basic-edition/, retrieved 29 October 2026.
  7. Microsoft Teams Phone: Microsoft Teams Phone plans and pricing (Australia): https://www.microsoft.com/en-au/microsoft-teams/microsoft-teams-phone, retrieved 29 October 2026.
  8. Microsoft Teams Phone: Microsoft Teams business plans and pricing (Australia): https://www.microsoft.com/en-au/microsoft-teams/compare-microsoft-teams-business-options, retrieved 29 October 2026.
  9. Microsoft Teams Phone: Microsoft Learn: Teams Phone features (auto attendants and call queues with a Teams Phone licence): https://learn.microsoft.com/en-us/microsoftteams/here-s-what-you-get-with-phone-system, retrieved 29 October 2026.

About this comparison. Jet figures are from Jet's current published pricing and Critical Information Summary. Competitor figures are taken from Competitor's own public Australian pricing pages and documents on the retrieval dates shown and may have changed since. "Not published" means the detail did not appear on the cited page on that date; we have not assumed anything a provider does not state. All prices are AUD ex GST. Confirm current terms with each provider before you buy. If you spot an error, tell us at jetinteractive.com.au/get-started and we will correct it.