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Advanced Features

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Per 3 IVR widgets

Call Queue


Queue up to 3 callers at once

Inbound Recording


Record all inbound calls on your account

Outbound Recording


Per agent with recording activated

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Geographic routing


Route calls automatically from caller location

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Postcode Routing


Route callers through postcode input

Experience Clearer Faster Communication

Our Australian-based infrastructure means HD quality calls and no lag

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From 4 to 10,000 phone users

Multi Device

Each extension supports up to 3 devices at the same time. Including mobile, desktop and deskphone

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Free Calls

Between your Jet Inbound Numbers, Business Phones, and Jet Mobiles

The Top Features

Your Must-Have Phone System Features Made Simple

Call Transfer

Call Transfer

This can be done via a desk phone or via Jet App.

Soft Phone

Conveniently answer your regular fixed-line business calls and your Jet Cloud Mobile calls from the Jet app while using all other Jet features.

Call Queue

Call Waiting

Manage a second caller on your phone.


Press ‘1’ for Sales, Press ‘2’ for Customer Service, Press ‘3’ to start automating your calls with an IVR from Jet Interactive.
Ring Groups

Ring Groups

Calls to a particular Jet business number can be shared amongst multiple staff or agents.

Unified Messaging

Collect your voicemails away from your desk phone.

Call Queues

Get to each caller as quickly as possible with queues that keep calls organized in order, take messages for missed calls, and organize callbacks.


Jet’s range of handsets work straight from the box in conjunction with our network and can take and make calls from anywhere that you have internet.


Enhanced Features For A Better Call Experience

Multi Device Calling

Multi Device Pick Up

Take and make calls from multiple devices. Each extension can work on up to 3 designated devices so you can pick up whichever is most convenient.

Callflows Cloud Phone System

Call Flow Builder

Manage the way calls move between staff, departments, and time zones. Customize your communication paths via your own visual, easy-to-use interface. No IT required.

Jet Hub

Simple and user-friendly, Jet Hub allows you to control and order all your inbound, outbound telephone numbers, change ring groups, call queues, call flows, and more with a click of a button. 


Access powerful insights about what’s driving inbound calls for a more comprehensive view of your business. Understand call flow behavior and agent availability and view every call made and taken.

Number Management

Manage Mobile, 1300, 1800, 0800, and Local Business Numbers all in one place. Easily activate and assign new numbers to staff members, call groups, locations, IVRs, and queues. 

Professional Services

Jet Professional Service provides you with your own experienced telcom guru who can help get your phone system set up perfectly or take your current phone operations to the next level.

Cloud Mobile

Eliminate the need for a separate business phone with the app-driven mobile service that can run on any smartphone with its own mobile number. 

Call Recording

Perfect for training and quality assurance purposes, the Jet Hub interface allows you to record your inbound or outbound calls across any extension. 

Geographic Routing

Capture calls from any geographic area and route them to the appropriate department or office. Define as many geographical areas as you like within your Jet Call Flow Builder.

Call Tracking

Track which digital ads are driving calls and monitor caller behavior coming from sources like email, social media, radio, and more.

Phone User Management

Whether you’re a sole trader or overseeing 10,000 staff over multiple locations, you can efficiently manage users within your Jet phone network–allocate numbers, call subscriptions, and call features with ease.

Built For your Business

Time for a better, more optimized, customer-centric virtual phone system that gives you all the customizability your business needs.

Frequently Asked Questions

Yes, Jet will port across your existing phone numbers so that you don’t have to change them. You can also take advantage of Jet’s porting expertise and know how. 

Your existing phone lines either ISDN, PSTN or SIP trunking can all be switched off. Jet’s cloud phone system runs completely via your fixed internet, wifi, 4G & 5G connection.
If your office or home internet is experiencing issues, you can switch to 4G or 5G. This allows you to keep all phone numbers and any phone system features running while your internet is being fixed.
Standard setup can take as little as a couple of hours. Since our system is 100% cloud based we can configure your account and get you logged in quickly.
Jet’s voice network provides HD quality calls. All telephony infrastructure and connections are held locally here in Aus to ensure the fastest connection and no lag. Our softphone applications come standard with call logging to diagnose slow internet connections or poor reception.
Jet’s customer support team is 100% Australian based with expert knowledge of the Jet phone system and Australian telephony. Jet also offers a comprehensive help centre with video training modules on how to use Jet’s systems.
Yes, Jet will provide you with new desk phones and softphone applications to be used with our cloud phone system. Our mobile application will work on your existing smartphone. The devices provided by Jet are fully supported by our team and arrive to you pre-configured ready to plug in and start making calls.
Jet provides our services on month to month contracts. There are no lock in periods or minimum terms. We are confident that once you start using Jet and experience the difference you won’t want to change.