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Phone Number Management
Improve Number Management System for Your Business
As a reliable and effective phone number management service for your phone system, Jet Interactive will cover all your complex needs. At Jet Interactive, we understand the importance of efficient call routing, tracking, and reporting, and we offer a range of advanced solutions to help you achieve your goals. From purchasing and allocating numbers to configuring advanced call routing options: our experienced team will help you improve your phone system and your customer experience.
What type of numbers can be ordered?
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Fixed Business Numbers
Choose from every Town, City and State in Australia and New Zealand
Inbound
13, 1300, 1800 and 0800 numbers are available
Number Management Made Simple
Top features of Number Management System
- Pick your own numbers - yes that is right - you don't get handed a number your telco chose for you. At Jet you can choose from 100s of numbers. Just pick and click the ones you like.
- Speed - get new numbers activated in seconds, not weeks
- Locations - Get local business numbers from any region within Australia and New Zealand - ie Newcastle NSW +61 2 890, Kalgoorlie WA +61 8 9091, Christchurch NZ +64 3 379
- Price - It is a free feature of your Jet Account and can be found in your Jet Hub
- Porting - Port your numbers to Jet is free, quick and easy. No downtime at all. This will allow you to manage them within Jet’s Number Management System
Choose the number that suits your business
Number types
The three distinct types of numbers in Australia are Inbound, Local and Mobile. Australia also have special numbers called smartnumbers or phone words
Inbound Numbers
Inbound numbers are 13, 1300 and 1800 in Australia and 0800 in New Zealand. They are called inbound as they are designed to direct calls into a business. And they cannot be used to make outbound calls. All outbound calls can only be from Local Business Numbers or Mobile numbers.
Local Numbers
Local numbers are traditionally geographically specific numbers. These numbers are normally from a specified region i.e numbers beginning with 02 9812 will be from Sydney. Jet’s number management allows you to select a local number regardless of location.
Mobile Numbers
Mobile numbers don’t vary throughout the country. Jet’s mobile numbers can be used on our cloud mobile products. This allows all mobile numbers to also be managed through the Jethub portal.
Smart Numbers
Sometimes called phone words, these numbers will spell out your business name and are easier to remember. They are available from ACMA’s the numbering system. Once bought these numbers can be activated on the Jet Network and then managed within your Jet Number Management system.
Frequently Asked Questions
There are three main types of telephone numbers in Australia: 13, 1300 and 1800 numbers. Each type of number has its own unique features and benefits.
13, 1300 numbers cost a flat untimed 30c when they are called from a fixed line number from anywhere within Australia. This is a legislated fixed line rate within Australia. If they are called from a mobile then they are charged at the rate set by the caller’s individual mobile plan. These rates are not legislated so mobile providers can charge what they want.
13 numbers are only 6 digits (ie 13 XXXX) where 1300 numbers are 10 digit (ie 1300 XXX XXX). As 13 numbers are easier to remember and rarer the government places an annual $8200 fee on them. As a result, 1300 numbers are far more popular.
1800 numbers are free to call from a fixed phone number from within Australia. As with 13 and 1300 numbers calls from mobile phones are charged at the rate set by the caller’s individual mobile plan.
No, Jet’s cloud mobile provides you with a virtual mobile number. This will work via any internet connection just like a traditional VOIP business line.
Jet’s number management is located within your Jethub portal. Every Jet account comes with free access to Jethub and the number mangement.