Feature
Geographic Routing
Route inbound calls based on where the caller is located — automatically connecting them to the nearest branch, franchise, or team member.
Connect Every Caller to the Right Location
- Built for businesses with multiple locations, franchises, or regional teams
- No more callers directed to the wrong branch and bounced between offices
- Caller location determined from telephony network data — not unreliable IP-based geolocation
- One advertised number; every call routed to the right destination automatically
- No menus for the caller to navigate and no manual transfers for your staff
Use Cases
- National businesses with multiple service locations routing to the nearest branch
- Franchise networks directing callers to their local franchisee
- Emergency services and trades businesses routing to the on-call technician for the caller's area
- Multi-state operations separating call volumes by state for staffing and reporting
Network-Level Accuracy
- Caller geography determined from telephony network data, not IP lookups
- IP geolocation is notoriously inaccurate on mobile — most competitors rely on it
- Routing stays correct even when callers are on mobile devices or using VPNs
- A significant, measurable accuracy advantage on every inbound call
Route Every Call to the Right Location
Network-level accuracy. Automatic routing. No manual intervention.