Jet Interactive's cheapest 1300 number is $3 a month plus 3c a minute to any Australian landline, mobile or app, with no setup fee. Alltel's cheapest is the 1300 Starter at $5 a month plus 19.5c a minute to a landline or 28.5c to a mobile, with a $20 setup fee. Alltel bundles call recording, IVR and real-time reporting into its $20 to $40 plans, where Jet sells recording for $10 a month per number (or includes it on the $5 5×5 offer) and IVR for $25 a month per account. Neither provider locks you into a contract beyond Jet's three-month minimum on its $3 and $5 offers.
Updated November 2026. All prices AUD ex GST. Alltel figures were retrieved from the pages listed under Sources on 29 October 2026; Jet figures are from Jet's pricing page and Critical Information Summary. For the full market picture see How much does a 1300 number cost in Australia?
Jet vs Alltel: side by side
Every row is either published by the provider on the cited page or marked as not published.
| Jet Interactive | Alltel | |
|---|---|---|
| Monthly fee | $3 (1300 3×3 offer), $5 (1300 5×5 offer), $10 (Standard) or $20 (Unlimited inbound) | $5 (1300 Starter), $20 (1300 Plus, 60 minutes included), $30 (1300 Pro, 100 minutes), $40 (1300 Premium, 200 minutes) |
| Setup fee | $0 | $20 once-off on Starter; $30 once-off on Plus, Pro and Premium |
| Per minute, answered on a landline | 3c (3×3), 5c (5×5) or 6c (Standard); unlimited on the $20 plan | 19.5c (Starter), 14.5c (Plus), 9.5c (Pro and Premium) |
| Per minute, answered on a mobile | Same rate as a landline: 3c, 5c or 6c a minute to any Australian landline, mobile or the Jet app | 28.5c (Starter), 23.5c (Plus), 18.5c (Pro and Premium) |
| Minimum term | 3-month minimum on the 3×3 and 5×5 offers, then month to month; Standard and Unlimited are month to month | No contracts; billed monthly or annually |
| Call recording | $10 a month per number, with AI call summaries; included on the 5×5 offer | Not included on Starter; included from the Plus plan up |
| IVR / auto attendant | $25 a month per account | $15 a month add-on on Starter; included from the Plus plan up |
| Call routing | Time-of-day, day-of-week and overflow routing on every number; call queue, geographic routing and postcode routing $50 a month per account each | Simple, overflow and time-and-day routing free on every plan; location, postcode and region routing set up by Alltel's team, listed as included from Plus |
| Number porting | Free to port in; $50 port-out fee | Existing 1300 numbers can be ported in; porting fee not published |
| Call reporting | Jet reporting included | Monthly inbound call reports on Starter; real-time call reporting and an analytics dashboard from Plus |
Jet prices are from jetinteractive.com.au and the 1300 & 1800 Numbers Critical Information Summary (PDF), version October 2026. Charged calls are billed in one-minute increments with a two-minute minimum. Unlimited inbound calls must be answered on a Jet app, softphone or Jet Business Phone and are subject to Jet's Fair Use Policy. Alltel bills calls per second. Alltel's Plus, Pro and Premium plans include 60, 100 and 200 minutes a month respectively; the per-minute rates shown apply beyond those inclusions. Alltel charges $5 or $50 once-off for the number itself depending on the pool it comes from.
What a month costs at 100 calls
A business taking 100 calls a month at three minutes each, answered on a mobile, on each provider's entry plan. Setup fees excluded. The same worked example for every provider is in the 1300 number cost guide.
| Entry plan | Monthly bill at 100 calls | How it is calculated |
|---|---|---|
| Jet 1300 3×3 | $12.00 | $3 + 3c × 300 minutes |
| Jet Unlimited inbound | $20.00 | Flat $20, unlimited inbound calls |
| Alltel 1300 Starter | $90.50 | $5 + 28.5c × 300 minutes |
Who should pick which
Pick Jet if
- You answer on a mobile. Jet charges 3c to 6c a minute to any answer point; Alltel's mobile rate is 18.5c to 28.5c.
- You want the lowest fixed cost: $3 a month and $0 setup against $5 plus $20 setup.
- You take a lot of calls. Jet's $20 unlimited inbound plan has no per-minute component at all.
- You also want a business phone system, Cloud Mobile numbers or call tracking from the same carrier.
Pick Alltel if
- You want recording, IVR, AI transcription and reporting bundled into one monthly fee and are happy to pay $20 to $40 a month for it.
- You want a prepaid plan or annual billing.
- You want Alltel's AI or live phone-answering add-ons on the same account.
Frequently asked questions
Is Jet or Alltel cheaper for a 1300 number?
On the published entry plans Jet is cheaper on every line: $3 a month against $5, $0 setup against $20, and 3c a minute against 19.5c to a landline or 28.5c to a mobile. At 100 three-minute calls a month answered on a mobile that is about $12 at Jet and about $90 at Alltel before setup. Alltel's higher plans include minutes and features, so compare the total bill for your call volume rather than the access fee.
Does Alltel charge a setup fee for a 1300 number?
Yes. Alltel's plan page lists a $20 once-off setup fee on the 1300 Starter plan and $30 on the Plus, Pro and Premium plans, plus a $5 or $50 once-off charge depending on the number you pick from its pool. Jet has no setup fee and standard numbers are free.
Does Alltel include call recording and IVR?
From the 1300 Plus plan ($20 a month) up, yes. On the $5 Starter plan IVR, Business Intro and Voice to Email are $15 a month add-ons each and call recording is not listed. Jet charges $10 a month per number for recording with AI summaries (included on the 5×5 offer) and $25 a month per account for IVR.
Can I move my 1300 number from Alltel to Jet?
Yes. 1300 numbers are portable between Australian providers. Jet ports numbers in at no charge and configures the call flow before cutover so there is no downtime. Alltel's own port-out terms are in its critical information summary.
Is there a lock-in contract with either provider?
No. Alltel advertises no contracts and bills monthly or annually. Jet's Standard and Unlimited inbound plans are month to month; the $3 3×3 and $5 5×5 offers have a three-month minimum and are month to month after that.
Sources
- Alltel 1300 number plans and pricing: https://www.alltel.com.au/1300-numbers/plans-pricing, retrieved 29 October 2026.
- Alltel 1300 numbers (plan inclusions, no contracts): https://www.alltel.com.au/1300-numbers, retrieved 29 October 2026.
About this comparison. Jet figures are from Jet's current published pricing and Critical Information Summary. Alltel figures are taken from Alltel's own public pricing pages and documents on the retrieval dates shown and may have changed since. "Not published" means the detail did not appear on the cited page on that date; we have not assumed anything a provider does not state. All prices are AUD ex GST. Confirm current terms with each provider before you buy. If you spot an error, tell us at jetinteractive.com.au/get-started and we will correct it.