What is Geographic Routing, and How Does it Work?

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What is Geographic Routing, and How Does it Work? Australian businesses can improve customer service by ensuring customer calls go to the right department or staff member the first time with a cloud hosted PBX. Geographic Call routing is a cloud phone  network system feature that allows a company to route inbound calls based on […]

Improve Your Customer Service with a Virtual BPX

Jet Phone hardware

Improve Your Customer Service with a Virtual BPX Customer service for Australian business is more important now than ever before. In fact, globally, 59% of people have higher expectations for customer service compared to a year ago. More and more, customers are looking for quick, effective customer service whether online or over the phone. Online […]

Supporting Your Remote and Hybrid Teams with a Cloud Hosted PBX

Australian number

Supporting Your Remote and Hybrid Teams with a Cloud Hosted PBX Over the past few years, many businesses have adapted to more flexible work environments due to the pandemic. In 2020, 64% of Australian employees were working from home, and 90% indicated they would like to continue to do so. If you’ve experienced remote work […]

eSim vs Cloud Sim

Inbound numbers

eSim vs Cloud Sim SIM card technology has been advancing quickly over the last few decades, and Jet Interactive has optimized Cloud SIM technology to offer a more flexible, dynamic business phone system to clients across Australia with a cloud hosted pbx. eSIM vs Conventional SIM An Embedded SIM (eSIM) is a digital version of […]