Aircall is a French-owned platform built for call centres, billed in USD. Jet Cloud Mobile is Australian-owned, runs on Australian infrastructure, and is backed by a Sydney support team — at a lower price, with no lock-in contracts.
Why businesses switch
Aircall is a capable platform, but it's French-owned, priced in USD, and supported from overseas. Jet is Australian-owned with local infrastructure, local support, and pricing that beats Aircall for most team sizes.
Jet is an Australian company — not a French or US SaaS product. Your money stays in Australia and your contract is with a business subject to Australian law.
Aircall bills in USD and adds per-minute charges on top. Jet's flat AUD pricing includes unlimited local calls — no surprises on your invoice.
Your data stays in Australia. Support is answered by a Sydney-based team during AEST business hours — not routed through an overseas help desk.
Your team uses Jet on the smartphone they already carry — iOS, Android, or desktop. No IP phones to buy, rack, or maintain.
Field staff, reps on the road, remote workers — Jet is purpose-built for teams that work away from a desk, not just office-based call centres.
Built-in call recording with centralised playback in Jet Hub. Meets Australian compliance requirements out of the box, no add-on needed.
Feature comparison
| Feature | Jet Cloud Mobile AU | Aircall |
|---|---|---|
| Numbers & Network | ||
| Australian virtual mobile numbers | ||
| Australian local numbers (02, 03, 07…) | ||
| Australian data residency | ||
| Calling & Messaging | ||
| Unlimited local calls included | ||
| SMS & MMSSend and receive text messages | ||
| Call transfer (blind & warm) | ||
| Conference calling | ||
| Call recordingOn-demand & automatic | ||
| Voicemail with transcription | ||
| Admin & Management | ||
| Centralised admin portal (Jet Hub) | ||
| IVR & call routing | ||
| Call queue management | ||
| Call analytics & reporting | ||
| Call tracking & dynamic number insertion | ||
| Pricing | ||
| Billed in AUD | ||
| No per-minute call charges | ||
| No lock-in contracts | ||
| Starting price (per user/month) | $35 AUD | ~$46 AUD (USD pricing) |
Pricing comparisons are approximate. Aircall pricing converted from USD at time of writing. Always verify current pricing directly.
Common feedback
With Aircall
USD pricing + per-minute call charges make monthly costs unpredictable, especially when the AUD weakens.
Aircall's most competitive pricing requires a 12-month commitment. If your headcount changes or the product doesn't deliver, you're stuck paying regardless.
Support tickets answered in European time zones, with response times that don't align with Australian business hours.
With Jet Cloud Mobile
One price per user per month, billed in Australian dollars. Includes unlimited local calls. No currency surprises.
Jet is month-to-month as standard — add users when you hire, remove them when you don't need them. No penalties, no minimum terms, no surprises.
Call or email our Sydney team during AEST business hours. Real humans, no ticket queues, no overnight wait.
Customer stories
"We moved from Aircall when our USD bills kept creeping up. With Jet we pay a fixed amount in Australian dollars, our data stays onshore, and if something goes wrong I can call someone in Sydney during business hours — not lodge a ticket and wait."
National logistics company, 22 users
Questions
Australian-owned, Australian infrastructure, flat AUD pricing, month-to-month contracts, and a Sydney support team who picks up the phone.
