JustCall is a sales dialler built by an India-based company, billed in USD, with overseas infrastructure. Jet is Australian-owned with local infrastructure, Sydney support, and month-to-month pricing — from $35/month.
Why businesses switch
JustCall is a capable dialler for outbound sales teams — but if your team needs Australian-owned infrastructure, AEST support, and predictable AUD pricing with no lock-in, it falls short.
Jet is an Australian company. JustCall is operated by Saas Labs out of India — meaning your contract, your data, and your support relationship are all with an overseas entity.
JustCall is operated by Saas Labs out of India, meaning your call data and recordings are stored on overseas infrastructure. Jet keeps everything in Australian data centres — important for compliance-conscious businesses.
JustCall's support team operates in IST (India Standard Time), which means getting help during Australian business hours can be hit-and-miss. Jet's Sydney team responds when your business is running.
JustCall charges in USD. When the Australian dollar softens, you pay more — with no warning. Jet bills in Australian dollars at a fixed monthly rate, every time.
JustCall is optimised for outbound sales diallers. Jet is a full cloud mobile platform — every team member gets their own number, voicemail, and two-way SMS, not just a shared pool for cold calling.
Jet is month-to-month as standard — add users, remove users, or cancel at any time without penalty. JustCall's pricing structure ties you to annual tiers to access better rates.
Feature comparison
| Feature | Jet Cloud Mobile AU | JustCall |
|---|---|---|
| Numbers & Network | ||
| Australian virtual mobile numbers | ||
| Australian local numbers (02, 03, 07…) | ||
| Australian data residency | ||
| Calling & Messaging | ||
| Unlimited local calls included | ||
| SMS & MMS (two-way) | ||
| Call transfer (blind & warm) | ||
| Call recording | ||
| Power dialler / auto-diallerOutbound calling feature | ||
| Voicemail with transcription | ||
| Admin & Management | ||
| Centralised admin portal | ||
| IVR & call routing | ||
| Call analytics & reporting | ||
| Call tracking & dynamic number insertion | ||
| Australian-based support (AEST hours) | ||
| Pricing | ||
| Billed in AUD | ||
| No per-minute call charges | ||
| No lock-in contracts | ||
| Starting price (per user/month) | $35 AUD | ~$29 AUD (USD pricing) |
Pricing comparisons are approximate. JustCall pricing converted from USD at time of writing. Always verify current pricing directly.
Common feedback
With JustCall
JustCall's more competitive rates require annual commitments. If your team grows or shrinks, you're locked into a fixed cost until the next renewal.
JustCall is headquartered in India and routes infrastructure through international data centres. Businesses subject to Australian privacy obligations — healthcare, finance, legal — face real compliance concerns.
With a support team in India, getting timely help during Australian business hours is inconsistent. When something breaks at 9am Monday in Sydney, you need someone who's awake.
With Jet Cloud Mobile
Jet has no lock-in contracts as standard. Pay monthly, scale as needed, and leave any time — without negotiating your way out of an annual commitment.
Call recordings, contacts, and metadata stay in Australian data centres under Australian jurisdiction — critical for businesses in regulated industries.
Our support team is based in Sydney and available during AEST hours. When you need us, you get a real person who understands the Australian market.
Customer stories
"We were using JustCall but the USD invoices and overseas data hosting were a constant headache — especially for our compliance team. Switching to Jet meant our data stays in Australia, we pay in AUD, and when we need support we're talking to someone in Sydney, not waiting on an offshore ticket queue."
Property management company, 22 users
Questions
Australian-owned, Australian infrastructure, fixed AUD pricing, and a Sydney support team available when your business is.
